What is this Privacy Policy for?

This privacy policy is for this website [http://redsquirrelsoftware.co.uk] and served by Red Squirrel Software and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. When a user logs in on the website, a cookie is stored on the user’s system. This cookie contains a string of random characters, which allows the website to identify the user, keeping them logged in when they access other pages across the website. Users can rest assured that no personal information is stored in this cookie, instead a randomly generated string which is different every time a user logs in. This cookie is set to expire exactly 24 hours after the cookie is stored on the user’s computer/device [i.e. when the user logs in] or expires immediately if the user actively logs out from the website. This complies with recent legislation requirements for website’s to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer/device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors. Please be aware however, that by blocking cookies from this website will prevent you from logging in to the website.

This website also uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html].

Contact & Communication

Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to submit details, but advise users using such form to email processes that they do so at their own risk.

Users submitting personal details to this website and/or it’s owners can rest assured that this will not be passed along to any other third party, nor will it be used by this website to be included in any mailing lists. However, users are advised that this website may use your personal details to make contact where necessary. This includes, but is not limited to, notifying users of responses to support requests, informing users of important changes to the user’s account, or providing a user with order confirmations.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through the support area of the website.

Shortened Links in Social Media

This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy web addresses (for example: http://bit.ly/15dC7Zu).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine web addresses are published, many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Free Website Privacy Policy written by Jamie King MediaWebsite Design in Pembrokeshire © 2013 – v.2.0 April 2013 | Edited & customised by: Red Squirrel Software